Terms of service

 

TERMS OF SERVICE

Kirar Peach Glow
Effective date: August 23, 2026

READ THIS AGREEMENT BEFORE USING OUR STORE

These Terms of Service (the “Terms”) govern access to and use of the Kirar Peach Glow website, online storefront, checkout, customer account features, customer-support channels, and any other online service that displays or links to these Terms (together, the “Store”). The words “Kirar Peach Glow,” “we,” “our,” and “us” mean the merchant operating the Store. “You” and “your” mean the visitor, customer, or other person using the Store.

By browsing the Store, creating an account, submitting information, or placing an order, you agree to these Terms. If you do not agree, please do not use the Store. These Terms are intended to allocate responsibilities fairly; they do not waive, restrict, or replace any consumer right that cannot lawfully be waived.

The Store is hosted on Shopify. Shopify provides ecommerce technology but does not become the seller of products identified as sold by Kirar Peach Glow. Unless checkout expressly identifies another seller, your purchase is from Kirar Peach Glow.

I. AGREEMENT FRAMEWORK

A. Documents that form part of your purchase

The following customer-facing policies and disclosures are incorporated into these Terms when relevant:

the Refund Policy at /policies/refund-policy;

the Shipping Policy at /policies/shipping-policy;

the Privacy Policy at /policies/privacy-policy;

any product-specific instructions, warnings, warranty information, or restrictions; and

the price, shipping choice, tax, promotion conditions, and other information presented at checkout before order submission.

The Refund Policy governs the practical return and refund process. The Shipping Policy governs published processing, shipping, and delivery information. The Privacy Policy governs personal-information practices. A product page or promotion term that addresses a specific matter controls over a general provision of these Terms for that matter. If any contract language conflicts with a mandatory federal, state, or local consumer-protection rule, the mandatory rule controls.

B. Capacity to use the Store

You must be legally capable of entering into a contract where you live. A person who has not reached the applicable age of majority may use the Store only with the involvement and authorization of a parent or legal guardian. We do not knowingly direct account registration or independent purchasing to children.

If you act for a business or another individual, you represent that you have authority to accept these Terms and complete the transaction for that party. Products and Services may not be purchased or used where prohibited by applicable law.

C. Customer accounts and information accuracy

An account may make it easier to review orders or request support, but we may permit guest checkout. Information supplied to us must be current, complete, and accurate. This includes the customer name, contact details, billing information, and a deliverable shipping address.

Keep account credentials confidential and tell us promptly if you reasonably suspect unauthorized access. You are responsible for actions taken through your account when authorized by you. You are not responsible for losses caused by our failure to use safeguards required by law. We may use proportionate verification steps before changing sensitive account information, releasing order details, or processing certain privacy requests.

You may not impersonate another person, use payment or contact information without authorization, create deceptive accounts, or interfere with another customer’s account. Review order confirmations promptly and notify us of an apparent mistake as soon as reasonably possible.

D. Lawful and respectful use

You may use the Store for legitimate personal shopping, product research, communications, and account management. You must not:

use the Store in violation of law, these Terms, or another person’s rights;

submit a fraudulent order, false return claim, unauthorized charge, or stolen payment credential;

transmit malicious code or attempt to disable, overload, or compromise Store systems;

bypass security, inventory, purchase-quantity, access, or rate-limiting controls;

obtain nonpublic data or access an account, server, or payment process without authorization;

use automated scraping, crawling, or extraction in a manner that burdens the Store or violates applicable rights;

upload content that is unlawful, threatening, deceptive, infringing, or intentionally harmful; or

falsely claim to represent, partner with, or be endorsed by Kirar Peach Glow.

Nothing in this section prohibits truthful reviews, good-faith complaints, legally protected speech, lawful regulatory reports, or activity that applicable law affirmatively permits.

II. SHOPPING INFORMATION AND PRODUCT SELECTION

E. Product information and display differences

We work to keep product titles, descriptions, quantities, ingredients or materials, photographs, directions, warnings, and availability information accurate and understandable. Please read the complete product page and the physical label before use. The label supplied with the product is an important source of current instructions and safety information.

Device settings, display calibration, photography, lighting, and natural product variation may cause color, texture, finish, size, or packaging to appear somewhat different online. Manufacturers may lawfully update packaging or make nonmaterial production changes. We will not knowingly replace an ordered item with a materially different product without disclosure and any consent required by law.

Statements about stock levels, popularity, time-limited offers, prior prices, product performance, or the number of recent purchasers will be made only when supported and will not be used to create false urgency. Online display does not reserve inventory before order acceptance.

F. Skincare and cosmetic products

Cosmetic products are offered for the purposes described on their labels and Store pages, such as cleansing, beautifying, moisturizing, conditioning, or altering appearance. Unless a product is lawfully marketed as a drug for a stated use, cosmetic information is not a representation that the product diagnoses, treats, cures, mitigates, or prevents a disease or changes the structure or function of the body.

Results may differ because of skin type, allergies, sensitivity, environment, existing routines, and other individual factors. Before use, review the ingredients, warnings, directions, and intended application area. If you have a known allergy, medical condition, are pregnant or nursing, or use medication or prescription skincare, consider asking a qualified healthcare professional whether the product is appropriate. When consistent with the label, a patch test may help identify sensitivity.

Use products only as directed. Stop use if you experience irritation or an unexpected reaction and obtain appropriate medical advice. Seek urgent medical care for a serious reaction. Customer support, educational articles, reviews, and general product information do not replace professional medical advice. This section does not excuse an unsafe, adulterated, misbranded, defective, or materially nonconforming product.

G. Prices, tax, and checkout total

Unless otherwise stated, Store prices are displayed in U.S. dollars. Before you submit an order, checkout will show the products selected, price adjustments, available shipping charge, estimated or final applicable tax, and total amount to be authorized. You will not be responsible for a fee that was not disclosed before purchase and authorized by you.

Prices may change prospectively. A later price change does not modify a previously accepted order. If an obvious or material price error is discovered, we will follow the correction process in Section L and will not unilaterally impose a higher charge on an accepted order.

Sales, use, excise, and similar taxes may be collected based on the delivery location, product classification, and legal requirements. You are responsible for accurate address and exemption information. Any duty or import charge for a destination where cross-border shipping is offered will be disclosed or addressed as required by applicable law.

H. Discounts, gifts, and account credits

A coupon, free gift, bundle, store credit, loyalty benefit, or other promotion may have separate conditions disclosed with the offer. These can include an eligible period, minimum order, excluded product, customer or household limit, and combination restriction. An offer cannot be exchanged for cash except where required by law.

We may correct an offer affected by misuse, unauthorized reproduction, manipulation, or a genuine technical error. When a correction affects an unaccepted order, we may ask whether you wish to continue under the corrected terms. When it affects an accepted order, we will provide the correction, cancellation, refund, or other option required by law. Gift cards and store credits remain subject to applicable California rules concerning expiration, fees, and cash redemption.

I. Order submission and acceptance

Your checkout submission is an offer to purchase the items listed in the order summary. An automated acknowledgment confirms that the Store received the request; it does not necessarily confirm acceptance. A sales contract is formed when we send an express acceptance or shipment confirmation, capture payment in circumstances showing acceptance, or begin fulfillment, whichever first demonstrates our acceptance under the circumstances.

Before acceptance, we may review inventory, delivery information, quantity, payment authorization, legal restrictions, export controls, and reasonable fraud indicators. We may reject or cancel an order for a lawful, good-faith reason, including insufficient stock, an undeliverable address, payment failure, a material listing error, suspected fraud, prohibited resale, or a legal restriction. We will not make order decisions for an unlawfully discriminatory reason.

If we cancel an item after collecting payment, we will refund the amount charged for that item and any associated charge that must also be returned. We will send notice to the email address or other contact method provided with the order.

J. Payment and authorization holds

By providing a payment method, you represent that you are authorized to use it and authorize the amount disclosed at checkout. Shopify or another payment provider may process the transaction under its own terms. Your bank or provider may place an authorization hold, conduct a currency conversion, offer financing, or determine when a credit appears; those independent actions are outside our direct control.

We may request reasonable verification where a transaction presents a genuine fraud or security concern. Never email us a full payment-card number, security code, password, or similar authentication secret. If verification fails, we may decline or cancel the order and release or refund the charge as appropriate.

Nothing in these Terms removes a right to dispute an unauthorized or erroneous charge under the Fair Credit Billing Act, the Electronic Fund Transfer Act, applicable card-network rules, or other law.

K. Order changes and customer-requested cancellation

Contact us promptly if you need to correct a delivery address, remove an item, or request cancellation. We will make reasonable efforts to help, but changes may be impossible once automated fulfillment or shipment begins. A request is complete only when confirmed by us.

If cancellation is no longer possible, an eligible item may be returned after delivery under the Refund Policy. A nonwaivable statutory cancellation right remains available regardless of this operational limitation.

L. Listing, inventory, and order errors

Despite reasonable review, typographical, pricing, image, inventory, or technical errors may occur. Before acceptance, we may correct the error and allow you to submit or confirm an order using accurate information. We will not knowingly enforce deceptive or materially inaccurate content.

After acceptance, we will not increase the authorized price without your agreement. If an accepted order contains a genuine material error that cannot reasonably be honored, we may cancel the affected item, explain the correction, and provide a full refund for that item and any related amount required by law. If we send the wrong product, we will arrange an appropriate remedy without charging approved return shipping or a restocking fee.

M. Purchase quantities and commercial resale

The Store is intended primarily for retail consumers. We may use reasonable limits per item, person, account, household, payment method, or address to allocate inventory fairly, manage safety concerns, or prevent unauthorized resale. Related orders may be considered together when applying a disclosed limit.

Purchasing through the Store does not appoint you as an authorized reseller, distributor, agent, or representative. Contact us before placing an order intended for commercial resale or unusually large quantities.

III. FULFILLMENT, DELIVERY, AND POST-PURCHASE RIGHTS

N. Processing and shipment commitments

Processing periods and expected delivery ranges appear in the Shipping Policy, relevant product page, or checkout. An estimate is not a guaranteed arrival date unless we expressly call it guaranteed. “Ship” means tendering merchandise to a carrier; “deliver” means arrival at the destination.

We will maintain a reasonable basis for a stated shipment time. If no shipment time is stated, we will ship a properly completed order within the period required by the Federal Trade Commission’s Mail, Internet, or Telephone Order Merchandise Rule, generally within 30 days. If we cannot meet the promised or legally applicable shipment time, we will send an appropriate delay notice, give the revised date when available, and provide the legally required choice to consent to the delay or cancel for a full and prompt refund. If required consent is not obtained, we will cancel and refund the unshipped merchandise.

A carrier delay after timely shipment may affect the expected delivery date. We will communicate material information reasonably available to us and provide any remedy required by law.

O. Delivery details and risk of loss

You are responsible for providing a complete, accurate, and secure delivery location. Check the address before purchase and in the order acknowledgment. If you report an error before shipment, we will attempt a correction. We cannot guarantee carrier redirection after dispatch.

Unless applicable law provides greater protection, risk of loss remains with us until the order is delivered to you or a person you authorize at the delivery address. If you separately instruct an independent carrier not offered by us to collect the order, risk may pass when the order is delivered to that carrier as permitted by law.

Tracking records can be delayed or inaccurate. A delivery scan is relevant but is not conclusive proof against a valid non-delivery claim. If a package is missing, check safe locations, household members, and building personnel, then contact us promptly. We may request reasonable information to investigate with the carrier. We will evaluate loss, misdelivery, damage, or theft reports fairly and provide the refund, replacement, claim assistance, or other remedy appropriate under the facts and law.

P. Checking the package on arrival

Inspect the package and products within a reasonable time. Contact us if an item is missing, incorrect, broken, leaking, opened, contaminated, materially damaged, or not what the sales description promised. Include the order number and a useful description. Photographs of the package, shipping label, seal, lot code, and item may speed review, but we will not demand evidence that is impossible or unreasonable to provide.

Keep the product and packaging until we provide instructions. A potentially hazardous, contaminated, or recalled product should not be mailed, discarded, or continued in use until appropriate safety directions are supplied, unless urgent circumstances require otherwise.

Q. Voluntary returns, exchanges, and refunds

The current Refund Policy at /policies/refund-policy provides the applicable return window, eligible condition, exclusions, authorization steps, return destination, refund method, and processing estimate. It should be reviewed before purchase and remains available through Store policy links.

California Civil Code section 1723 generally requires conspicuous disclosure when a retailer does not offer, for at least seven days after purchase, a full cash or credit refund or an equal exchange upon timely return with proof of purchase. The disclosure must identify the available remedy, period, merchandise covered, and material conditions, subject to statutory exceptions. The Refund Policy is intended to provide the applicable Store disclosure. A failure to provide a legally required notice does not remove a remedy California law grants to the buyer.

For an approved return of an eligible item within the United States, Kirar Peach Glow pays for the authorized return-shipping method. We do not charge a restocking fee. Contact us before mailing an item because the designated return facility may differ from our contact address. An unauthorized mailing method can delay tracking and processing but does not eliminate a right that cannot legally be waived.

Opened, used, customized, or final-sale beauty products and goods that cannot be resold for legitimate health or hygiene reasons may be excluded from discretionary returns when the restriction is clearly disclosed and lawful. No discretionary-return exclusion removes remedies for a product that is defective, unsafe, materially misdescribed, or otherwise protected by mandatory law.

Approved refunds ordinarily return to the original payment method unless you agree to another lawful method. Treatment of original outbound shipping appears in the Refund Policy and is subject to law. After we issue a refund, the payment provider may need additional posting time. Contact us if it has not appeared after the disclosed period.

R. Defective, nonconforming, or unsafe products

A problem involving quality, safety, mislabeling, contamination, tampering, or a material failure to match the description is not treated merely as a change-of-mind return. Stop using the product and contact us. Depending on the facts and applicable law, the remedy may include replacement, refund, corrective instructions, or another legally required response.

For a safety report, we may request the product name, order date, lot or batch code, photographs, manner of use, symptoms, and relevant timing. Provide only information reasonably necessary for the report. Seek medical attention first when a reaction is serious; our customer-support channel is not an emergency service.

S. Recalls and safety notices

If a manufacturer, responsible person, supplier, or regulator announces a recall or safety action affecting an item we sell, we may remove the listing, stop shipment, identify affected orders, notify purchasers, and publish instructions. Follow the specific recall notice because the safe disposal or return method may differ from the ordinary Refund Policy.

We may share relevant report information with the manufacturer, responsible person, regulator, laboratory, insurer, carrier, or service provider when reasonably necessary and permitted by law. Privacy practices are further explained in the Privacy Policy. Recall remedies will be provided as required by applicable law and the facts of the safety action.

IV. PRIVACY, COMMUNICATIONS, AND STORE CONTENT

T. Personal information and California choices

The Privacy Policy describes what personal information is collected, why it is used, when it is disclosed, how long it may be retained, and what requests or choices may be available. Acceptance of these Terms is not consent for a data practice that legally requires separate consent.

If the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies to our business and your information, California consumers may have rights to know or access certain information, request correction or deletion, opt out of certain sale or sharing, limit certain uses of sensitive personal information, and receive equal service when exercising covered rights, subject to statutory exceptions. Request methods and current disclosures appear in the Privacy Policy. We will process applicable opt-out preference signals, including Global Privacy Control, where required.

Shopify and Store applications may process information to host the Store, complete payment and fulfillment, prevent fraud, provide support, measure performance, or provide other disclosed features. Their roles and relevant practices should be reflected in the Privacy Policy. Do not send unnecessary medical, financial, or other sensitive information in an ordinary email.

U. Service messages and marketing choices

We may send transactional communications reasonably needed for an account or purchase, including messages about verification, orders, payment, shipping, delays, returns, refunds, safety, recalls, and security. These are different from promotional messages.

Marketing email or text is sent only as permitted by applicable law and the preferences or consent you provide. You may unsubscribe through the message instructions or contact us. An opt-out of marketing does not prevent necessary transaction, security, or safety notices. Standard message and data rates may apply to texts. Consent to marketing is not a condition of a purchase unless a lawful offer clearly states otherwise.

Electronic notices may satisfy a writing requirement when law permits. You may save or print these Terms and order confirmations. Contact us if you need a reasonably accessible alternative copy.

V. Reviews, photos, and customer submissions

The Store may allow reviews, questions, photographs, videos, suggestions, or other customer material (“Customer Content”). You keep ownership of your Customer Content. When you intentionally submit it for Store publication, you grant us a nonexclusive, royalty-free, worldwide license to host, reproduce, format, display, and distribute it in connection with the Store and truthful promotion of the reviewed product. This license does not transfer ownership or stop your independent use of the content.

Only submit material you have the right to use. Customer Content must not unlawfully reveal private information, impersonate another person, infringe rights, contain malicious code, or include a factual representation you know is materially false. Clearly disclose a free product, payment, employment, family relationship, or other material connection relevant to an endorsement.

You are free to publish an honest review, including a negative review. We do not impose a fee, penalty, confidentiality demand, or transfer of ownership because a consumer states an honest opinion. We may moderate content containing threats, harassment, obscenity, unlawful discrimination, private information, infringement, irrelevant commercial spam, or clearly false or misleading factual claims. Mere disagreement with an opinion is not sufficient grounds for removal.

W. Ownership of Store materials

The Store’s selection, arrangement, branding, logo, text, graphics, photographs, video, icons, and software may belong to Kirar Peach Glow or its licensors and may be protected by copyright, trademark, and other laws. We grant you a limited, revocable, nonexclusive, nontransferable permission to access Store materials for personal shopping and account use under these Terms.

You may not commercially reproduce, sell, license, republish, distribute, modify, or build a confusingly similar service from protected Store materials unless the owner authorizes it or law permits it. Product names and third-party marks remain the property of their owners. No ownership is conveyed by your use of the Store.

If you believe Store content infringes an intellectual-property right, email a notice identifying the protected work, challenged content and location, your contact information, the basis for the claim, and any declaration or signature required by law. We may request supporting information and may provide the notice to the content supplier.

X. Third-party tools, links, and Shopify

Shopify and other providers may supply hosting, checkout, payment, wallet, financing, analytics, fraud prevention, social-media, mapping, or other functionality. A provider may have its own terms and privacy notice for the service it controls. Review those documents before using an optional third-party feature.

A link does not by itself mean we endorse all third-party content or practices. We are not responsible for a third party’s independent conduct merely because the Store links to or interoperates with that service. This provision does not exclude responsibility that applicable law places on us for selecting, representing, or integrating a provider.

Y. Accessibility, corrections, and technical availability

We want customers to be able to obtain material product, policy, order, and support information. If a disability or technical issue prevents access, contact us and identify the information or task involved. We will make reasonable efforts to offer an effective alternative method. Seeking accessibility assistance will not reduce your legal rights.

Maintenance, updates, security work, network failures, or events beyond reasonable control can interrupt the Store. We may modify or discontinue a digital feature, but we will not use a feature change to avoid an accepted order, refund, warranty, safety duty, or accrued consumer remedy. Material Store errors will be corrected as reasonably practicable.

V. LEGAL RIGHTS AND RESPONSIBILITIES

Z. Product warranties and Store assurances

We do not promise uninterrupted operation of every general website feature. To the extent permitted by law, non-product informational features are offered on an “as available” basis. This does not reduce our duty to use reasonable care, honor accepted orders, deliver conforming goods, or correct a material misrepresentation.

A manufacturer or responsible seller may supply an express written warranty with a product. The warranty’s disclosed terms apply in addition to rights supplied by law. California’s Song-Beverly Consumer Warranty Act generally provides an implied warranty of merchantability for consumer goods sold at retail in California and may provide an implied warranty of fitness in appropriate circumstances. When an express warranty is given, California law may restrict the ability to limit or disclaim accompanying implied warranties.

We do not disclaim an express warranty, implied warranty, statutory guarantee, or remedy where such a disclaimer is prohibited. Any otherwise lawful disclaimer applies only to the narrowest permitted extent. No provision excuses fraud, a knowingly concealed defect, an unsafe product, personal injury, or another matter that cannot lawfully be excluded.

Subject to those protections, we do not promise that every cosmetic will suit every individual or produce an identical subjective result. Customer results are not guaranteed beyond an accurate express claim or applicable warranty.

AA. Limits permitted by law

To the fullest extent applicable law permits, Kirar Peach Glow and its officers, employees, and agents are not responsible for an indirect, special, exemplary, punitive, or consequential loss that was not reasonably foreseeable and did not result from breach of a legal duty owed to you.

Where a monetary cap is lawful, aggregate liability arising from a particular order will not exceed the greater of the amount paid for that order or $100. The cap and exclusions do not apply to an obligation to refund or replace, a valid warranty or product-liability claim, death or personal injury, fraud, gross negligence, willful misconduct, a legally protected privacy or data-security claim, infringement, or any other right, damage, or remedy that cannot be limited.

Because some jurisdictions restrict liability exclusions, these limitations apply only to the extent valid where you live. You will not be assigned a loss that mandatory consumer law places on us.

AB. Claims resulting from deliberate unlawful misuse

If your intentional unlawful misuse of the Store, fraudulent transaction, material violation of Section D, or infringing Customer Content causes a third party to assert a claim against us, you agree to reimburse reasonable losses and defense expenses to the extent directly caused by that conduct.

We will provide reasonably prompt notice and permit your participation in the defense. You are not responsible for a loss caused by our negligence, product defect, unlawful act, breach of these Terms, or conduct for which law assigns responsibility to us. We will not settle by admitting fault on your behalf or imposing a nonmonetary duty on you without your consent.

AC. Circumstances beyond reasonable control

A party is not liable for delay caused by an event beyond its reasonable control, such as natural disaster, severe weather, epidemic, war, civil disorder, government action, labor disruption, transportation interruption, widespread utility failure, or communications outage, if the affected party takes reasonable steps to reduce the effect and resumes performance when practicable.

This provision does not authorize us to retain payment for goods we cannot lawfully ship, override federal shipment-delay requirements, or remove a cancellation, refund, safety, or other mandatory remedy. We will provide legally required notice and information reasonably available.

AD. Suspension or closure of access

You may stop using the Store at any time. We may limit or terminate account or Store access when reasonably needed to prevent fraud, address a security threat, comply with law, or respond to a serious or repeated violation of these Terms. When appropriate, we may give notice, request correction, or use a narrower restriction.

Suspension does not erase an accepted order, amount properly due, return right, warranty claim, privacy request, safety report, or accrued remedy. You may continue to contact support about an existing transaction. Provisions that logically need to continue after access ends remain effective.

AE. California law and dispute options

Please contact us first if you would like us to review an order or Store concern. Include the order number, relevant facts, and the resolution requested. We will consider the matter in good faith. This informal process is voluntary and does not shorten or waive a limitation period unless a written agreement or applicable law says otherwise. You remain free to contact a consumer-protection agency or exercise another legal remedy.

California law and applicable federal law govern these Terms and transactions with Kirar Peach Glow, without applying a conflicts rule that would defeat mandatory consumer protection. If the law of your home state supplies a nonwaivable right, you retain that right.

A claim may be filed in a court with lawful personal and subject-matter jurisdiction and proper venue. To the extent venue can be validly agreed, a court in Merced County, California is an available forum. Either party may bring an eligible claim in small-claims court. There is no mandatory arbitration clause and no class-action waiver in these Terms.

AF. Amendments, severability, and other contract rules

We may update these Terms to reflect changes in law, technology, Store features, or business practices. A revised version will show a new effective date. We will provide any additional notice required for a material change. Unless law permits otherwise, a revision operates prospectively and does not retroactively change an accepted order, accrued claim, or existing dispute.

If a court finds a provision invalid or unenforceable, it will be limited or severed only as much as necessary, and the remainder will continue. An unenforceable provision will not be rewritten to remove a nonwaivable consumer right.

Failure to enforce a provision once is not a permanent waiver. A waiver must be clear and applies only to the identified circumstance. Headings are for organization and do not change meaning; “including” means “including without limitation.”

You may not transfer an account or your purchase obligations without our consent except where law allows. We may transfer these Terms as part of a legitimate merger, financing, reorganization, or sale of the business if doing so does not reduce an accrued consumer right. No third party is a beneficiary unless expressly identified.

These Terms, incorporated policies, checkout disclosures, accepted order details, and applicable product, warranty, or promotion terms constitute the agreement concerning Store use and the purchase. They do not override a binding express representation or mandatory legal obligation. Electronic records and signatures may be used where permitted by law.

CONTACT KIRAR PEACH GLOW

Contact us regarding orders, complaints, accessibility, returns, refunds, safety concerns, privacy questions, or legal notices:

Trade name: Kirar Peach Glow
Email: support@kirarpeach.online
Address: 3451 Outrigger Ave, Atwater, CA 95301, United States
Phone: +1 (209) 201-8208

Please include the order number when the matter concerns a purchase. Do not mail a product to this address unless customer support confirms that it is the correct return destination and provides the authorized return instructions.